Payment Policy
To Our Patients
Our goal is to provide you with the best eye care possible. To maintain our high standards while keeping costs low for our patients, we use the following payment policies.
Insurance & Verification
Insurance can be complex. To avoid surprises, please ensure your information is up to date. We may verify your eligibility before your appointment to help you maximize your benefits. Please note that you are responsible for any services your insurance plan does not cover.
Payments
Payment is due at the time of service for all self-pay balances, co-pays, and deductibles. We accept all major credit cards, cash, checks, and CareCredit.
Administrative Fees
Returned Checks: $25.00
Collection Fee: $20.00 (applied if an account is sent to collections for non-payment)
Billing Out Co-Pay: $20.00 (Fee for non collection of co-pay at time of visit)
Understanding Your Eye Care Coverage
Insurance plans typically separate eye care into two categories: medical and vision.
Medical insurance usually covers eye health issues, such as infections, injuries, or diseases.
Vision plans typically cover routine eye exams and prescriptions for glasses or contact lenses.
Sometimes it’s not easy to tell whether your concern is medical or vision-related—that’s okay. Our office will help determine the appropriate billing based on your visit.
If your visit is for a medical issue, we will file a claim with your medical insurance.
If your visit is for a routine eye exam (glasses or contacts), it is considered a vision service and is only covered if you have a vision plan or rider.
Insurance&Payment Information
Your insurance company ultimately decides what services are covered. While we verify your benefits in advance, final coverage decisions are made by your insurance provider.
We will submit claims for covered procedures and office visits on your behalf.
Co-pays are due at the time of service.
A $20 fee applies if co-pays are billed instead of paid at the visit.
For self-pay services, full payment is required at the time of your appointment.
If needed, please speak with our office manager about payment arrangements.
Referrals&Plan Requirements
To ensure your visit is covered:
You must follow your insurance plan’s requirements.
If your plan requires a referral, it must be provided before your appointment.
If a required referral is not available at the time of your visit, you will need to either:
Pay for the visit at that time, or
Reschedule your appointment.
We currently accept the following as our primary
carriers for examinations:
- Medicare
- United Healthcare
- Blue Cross Blue Shield
- Tricare
- Cigna
- Neighborhood Health Plan of RI
- Harvard Pilgrim
- Aetna
- Tufts
We currently accept the following vision plans for eyeglasses and contact lenses:
- VSP
- EyeMed
We also accept CareCredit as a form of payment.
New Patient Paperwork:
Welcome! We’re so glad you’re here. Please take a moment to complete the form linked below so we can provide you with the best possible eye care. We look forward to caring for your vision!






















